Shipping policy
At PureNutra Supply, we aim to provide fast and reliable shipping for all orders. Please read our shipping policy carefully.
Processing Time
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 3-7 business days | Tracking number provided |
| Expedited Shipping | 1-3 business days | Tracking number provided |
| International Shipping | 7-21 business days | Customs clearance may delay delivery |
Delivery times are estimates and may vary due to carrier delays, weather, or customs.
Shipping Costs
- Shipping costs are calculated at checkout based on weight, destination, and shipping method.
- Free standard shipping may be available for orders above a certain amount (as advertised on the website).
- International shipping rates vary depending on location and order size.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your package through the carrier’s website.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@purenutrasupply.com.
- We may require photos or proof of damage before issuing a replacement or refund.
Shipping Restrictions
- Currently, we ship to the United States and select international countries.
- Certain items may be restricted due to local laws or carrier limitations.
Contact Us
If you have any questions regarding shipping, please contact us:
PureNutra Supply
Address: 1390 S Ponderosa Dr, Gilbert, AZ 85296
Email: support@purenutrasupply.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)